FREQUENTLY ASKED QUESTIONS

GENERAL

1TELL ME MORE ABOUT THE DEPOSIT FEE ?

We've had an unbelievable year serving amazing women all across the US. The best part of the journey has been cultivating relationships with each customer and delivering doses of happiness with every hand picked, fully styled box of outfits. In order to continue to ease the shopping process for busy women, we are working on growing our network of Stylists, speeding up turnaround times, and maintaining the quality of our service

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Starting June 21th , 2016. A deposit fee will be applicable to every box request from here on in. You will be able to further customize your Style Guru process by choosing a tier that best meets your needs. Your credit card will be charged for the deposit based on your service level, $175 for Select, $200 for Premier or $350 for Luxe. Your deposit will either be applied to the purchases you make or refunded in full the day we process your return if you don't keep anything. We feel that once we really get to know you, through your unique profile and one-on-one communication with your Stylist, you'll love Style Guru ! Most of our customers do. We're excited to keep styling you.

2WHAT AND WHO IS STYLE GURU ?
Style Guru is a data driven online personal styling service that brings the latest fashions to your doorstep, powered by a team of highly experienced, industry trained stylists. We understand that time is a valuable asset and limits a modern women's commitment to style, and also that our homes happen to be the best fitting rooms. With expert styling, free shipping and returns, and the comfort and privacy of your home with no commitment, Style Guru makes looking great a seamless experience.
3HOW DOES IT WORK ?

CREATE YOUR STYLE PROFILE :Take our Style Profile Quiz and share your unique preferences with our team of Stylists. Select a Box Tier.

GET STYLED BY OUR EXPERT :Match with your very own Expert Stylist who will curate fully customized outfits fit for your lifestyle.

BUY WHAT YOU LOVE :Take time to discover the looks from the comfort of your own home and try-on with your existing wardrobe.

 

SHIPPING & RETURNS

1HOW DOES SHIPPING WORK ?

Style Guru provides our clients free shipping both ways! We can ship to your preferred address and returns are simple – use the prepaid label in your box and drop off at our shipping providers location.

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2CAN I EXCHANGE OR GET ANOTHER SIZE ?
If the item is still in stock, we will gladly exchange a size for you, as long as you notify us within the 7-day try on period. You can do that by calling or emailing us, but make sure you ship back the item within your allotted seven business days!
3CAN I TRACK MY BOX ?

Yes! You will be sent an email with the tracking number of your incoming box.

 

DISCOUNTS

1HOW DOES SHIPPING WORK ?

Style Guru provides our clients free shipping both ways! We can ship to your preferred address and returns are simple – use the prepaid label in your box and drop off at our shipping providers location.

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2CAN I EXCHANGE OR GET ANOTHER SIZE ?
If the item is still in stock, we will gladly exchange a size for you, as long as you notify us within the 7-day try on period. You can do that by calling or emailing us, but make sure you ship back the item within your allotted seven business days!
3CAN I TRACK MY BOX ?

Yes! You will be sent an email with the tracking number of your incoming box.